Reference

Open boi4d Privacy Policy for Indonesia

This page explains how boi4d handles the data that appears when you create an account, log in from Android or iPhone, and move through slot rooms, live tables…

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Explore Data Rules and Local Law

boi4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We keep this policy tied to the account actions you take with us: registration, log-in, payment matching, and support requests. Depending on local law, we may collect the details you submit, device type, browser data, IP address, and transaction references so we can verify ownership, spot

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duplicate accounts, and resolve disputes. When you use DANA, OVO, GoPay, or QRIS, we retain the record needed to reconcile the payment and answer a follow-up from your side. We do not keep data longer than needed for account handling, risk checks, tax or audit duties,
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and dispute resolution, then we remove or anonymise it according to our retention schedule. If a local rule asks for a different treatment, that rule comes first, and the page can be updated to match it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Switch To Our Contact Paths

If you want to read, correct, or delete the data attached to your account, our support desk is the first stop. You can reach us through live chat, email, or a ticket from the account menu; please use the same email address you used at registration so we can verify the request faster. For safety, we may ask for a login check or a recent payment reference before we change anything.

Team online

Live Chat

Open chat every day from 09:00 to 23:00 WIB. Use it for privacy requests, account corrections, or a deletion request once you are signed in and can confirm the account details.

Email

Send the request from your registered email to [email protected]. We match it against your profile and the latest transaction reference before we handle a copy, edit, or removal request.

Account Ticket

From the help area, open a ticket when you need to change consent choices or challenge a record linked to DANA, OVO, GoPay, or QRIS. The ticket stays attached to your account history.

HANDLING STANDARDS

Browse How We Handle Your Data

We treat privacy as part of login, payment handling, and support. Device and cookie data help us remember your session on desktop and mobile browsers, and you can clear them in your…

Data Scope

We only collect data that helps open the account, match payments, and answer support work. That includes the details you type, login timestamps, browser data, and the payment reference used for reconciliation.

Cookies

Session cookies keep you signed in on Chrome, Safari, and Android WebView, and they remember language and device settings. You can clear them in your browser or phone settings whenever you want.

Device Checks

We record device type and IP changes so we can spot an unfamiliar login on Android, iPhone, or desktop. If something looks different, we may ask you to verify the latest login or payment reference.

Retention

Account and transaction logs stay only as long as needed for dispute handling, audit duties, and support checks. After that period, we remove them or strip the identifiers in line with our schedule.

Change Requests

To request a copy, correction, or deletion, write from the email on your profile or use chat after sign-in. We may ask for a recent login time or payment reference to confirm identity.

Contact Path

If you disagree with a privacy decision, reply in the same support thread and we will keep the conversation attached to your account. Where local law requires a different outcome, we follow that rule.

Discover Common Privacy Questions

These are the questions we hear most when you want to understand how your account data is handled. Each answer stays tied to a real account step, from sign-in and cookies to payment matching and correction requests. If your situation is different, our support desk can check the record and tell you which rule applies under local law.

We collect the details you submit, login timestamps, device type, browser data, and the payment reference needed to match deposits through DANA, OVO, GoPay, or QRIS. We use them for account handling and checks only.

Yes. Send the request from your registered email through chat or email support, and we will verify the account before sending a copy of the data we hold, where local law allows.

Open a ticket after sign-in or use live chat, then tell us which field needs to change. We may ask for a login check or a recent payment reference before we update it.

Your browser may store session cookies on Android, iPhone, or desktop so you do not need to sign in again every time. You can clear them in Chrome, Safari, or phone settings.

We keep transaction records to match DANA, OVO, GoPay, and QRIS payments, handle disputes, and meet audit duties. After the retention period ends, we remove or anonymise the record.

Only staff who need it for account checks, payment matching, support handling, or legal requests can access it. Each access is limited and logged so we can trace what happened if you ask later.

Local law comes first. If a rule in your region changes retention, consent, or disclosure steps, we follow that rule and update the page so your rights stay clear and current.

Open boi4d Privacy Policy for Indonesia

Switch To Our Contact Paths

Live Chat

Email

Account Ticket

Browse How We Handle Your Data

Data Scope

Cookies

Device Checks

Retention

Change Requests

Contact Path

Discover Common Privacy Questions

01 What data do you collect when I open an account?

02 Can I ask for a copy of my data?

03 How do I correct details on my profile?

04 Do cookies stay on my phone or laptop?

05 Why do you keep transaction records?

06 Who can access my data inside boi4d?

07 What if local law says something different?

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